Privacy Policy

Privacy Policy

1. An Overview of Data Protection

General Information

This overview explains how your personal data is handled when visiting this website. "Personal data" refers to information used to identify individuals.

Responsible Party (Controller)

Data collected on this website is processed by the website operator, whose contact details are listed under "Information Required by Law."

How Data Is Recorded

• Manual Input: Data you knowingly share (e.g., contact forms).
• Automatic Collection: Technical data (e.g., browser, OS, access times) recorded by IT systems during visits.

Purpose of Data Use

• Ensure error-free provision of the website.
• Analyze user behavior for optimization.

User Rights

You have the right to:

• Request information about stored data, its source, recipients, and purposes.
• Rectify, delete, or restrict processing of your data.
• Withdraw consent for future data processing.
• Lodge complaints with supervisory authorities.

Contact us at privacy@cloudandmore.ca for clarification or support.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

Data collected on this website is stored on servers operated by an external host. Recorded data includes IP addresses, contact requests, metadata, contract info, names, and access logs.

Legal Basis

• Contractual Requirement (Art. 6 Para. 1 Lit. B GDPR & PIPEDA) for customer relationships.
• Legitimate Interest (Art. 6 Para. 1 Lit. F GDPR & PIPEDA) for secure, efficient service delivery.

Host Compliance

• The host processes data only to fulfill contractual obligations or upon explicit instructions from cloud&more.
• An approved Data Processing Agreement ensures compliance with privacy regulations.

3. General Information and Mandatory Information

Responsible Party (Controller)

Revocation of Consent

You may revoke any prior consent for data processing at any time via email. This does not affect the lawfulness of prior processing.

Right to Object

You may object to data processing under these conditions:

• Personal Grounds (Art. 21 GDPR & PIPEDA).
• Direct Advertising Context.

Right to Data Portability

You may request automatic data (processed via consent or contract) in a commonly used, machine-readable format.

SSL/TLS Encryption

Data transmission is secured using SSL/TLS encryption. Look for "https://" in the browser address bar.

Data Rectification and Erasure

You may request corrections, deletions, or processing restrictions. Contact privacy@cloudandmore.ca for assistance.

Processing Restrictions

Processing may be restricted in these cases:

1. Disputing Data Accuracy – During verification.
2. Unlawful Processing – Instead of erasure.
3. Legal Retention Needs – For claims or legal defense.
4. Balanced Interests – Pending evaluation of objection claims.

4. Data Collected via Contact

Requests (Email, Telephone, Fax)

All personal data from your inquiries (e.g., name, request) are stored for processing purposes. We do not share data without consent.

Legal Basis

• Contractual Obligations (Art. 6 Para. 1 Lit. B GDPR & PIPEDA).
• Legitimate Interest (Art. 6 Para. 1 Lit. F GDPR & PIPEDA).
• User Consent (Art. 6 Para. 1 Lit. A GDPR & PIPEDA).

Retention

Data remains stored until:

• Your request is resolved.
• Consent is revoked.
• Legal retention mandates apply.